Terms

Orders

Please allow 24 – 48 hours for order processing. You will receive a notification when your order has shipped.

A stock item is typically received 5 – 7 days after processing.

A custom order is typically received 7 – 10 days after processing.

If the item you order is not in stock we will notify you with an estimated shipment date (usually within 10 – 14 days). All orders are fulfilled.

Many of our items are fragile and require special packing and handling. Therefore, we pack your items with bubble wrap and shipping peanuts.

Variations

Each item is hand-crafted and a unique piece of art. You can expect variations in design from piece to piece. Please note that slight differences in stones and beads are to be expected due to the manufacturing process and are beyond our control. Care will be taken to match stone colors and finishes as closely as possible.

Color variations of stones and beads may not be accurate in all photographs.

Stones and beads are subject to change with artist discretion without any prior notice.

Care

Please hand wash all of our products and allow to air dry. Prolonged exposure to water and heat may cause the adhesive to fail. (Not dishwasher safe)

Because our products are hand made and wired we are not responsible for wiring coming undone or losing their shape.

Returns

Returns on damaged goods only.

Customer must notify by email to sassyservingdesigns@gmail.com on the same day delivered with damaged delivery receipt and also include name, address, phone, invoice number and description of product damaged and we will contact you to make arrangements to replace the damaged items.